Support During the Coronavirus Pandemic
Diversity House appreciate the hardship many people are going through due to the direct and indirect effects of COVID-19. We will be regularly updating this page with plenty of advice on mental and physical health & wellbeing during this worldwide epidemic. We hope you find all of the information helpful but if you would like any further advice or information then please feel free to contact us.
TO ALL OUR SERVICE USERS
With the instruction to stay at home, we are unable to provide the usual food donations to you at Phoenix House. However, should you need food dropped off at your doorstep, email info@diversityhouse.org.uk or call our emergency contact telephone.
EMERGENCY CONTACT
If you ever need to contact Diversity House in an emergency please use the following mobile number and a member of our team will be on-call to help:
07484 536562
RECENT ONLINE WEBINARS
COVID-19 VIRTUAL SERVICES
Diversity House has set up a range of support services for its intergenerational service users and communities. These online virtual services ranges from health and wellbeing to drop-in one to one, advice and support, social and life skills training and can be accessed via video chats with our staff on Zoom video conferencing software. Each session will be from 30-60 minutes and can be accessed on phones, tablets or computers.
Before accessing, try to download the Zooms App or Play Store on your device or desktop – this can be found on your app store or at: https://zoom.us/ if this does not work, alternatively you can select the option to use the browser instead.
Once you have agreed the terms and conditions, you should be able to join chats at the advertised times. Each session will be led by one or two facilitators and they will aim to be on the app 5 minutes before any session.
PLEASE NOTE LINKS WILL ONLY WORK AT THE TIMES ADVERTISED
When in video sessions it is better to use headphones, as this helps with noise. If the call is very busy the facilitator might decide to mute people’s microphones. You can still ask questions and talk using the chat facility. If you are muted and want to talk, the app has a ‘reactions’ feature that lets you raise a hand to let the session facilitator(s) know you want to speak.
If you are having any problems accessing or have any questions about the program, please email: info@diversityhouse.org.uk or Phone us on: 07484536562
TOPIC | DESCRIPTION | TIMING | FACILITATOR | LINKS |
---|---|---|---|---|
On the Sofa | Living Beyond COVID-19. A motivational and down to earth live chat on how to live and prepare for the lockdown exit. Topics for discussion will be varied and ranges from – keeping in good mental health to healthy relationship, communication skills, healthy diets and others. |
Mondays & Fridays 3pm – 5pm |
Christine Locke (Host) Cllr Gloria Opara (Co Host) |
Join Zoom Meeting
Meeting ID: 872 5729 4439 |
Online Outreach | Networking time with community members – to stay connected and strong | Tuesdays 10am – 12pm | Diversity House Staff | Join Meeting Meeting ID: 843 0317 0659 Password: 757047 |
Drop-in Session | One-to-one support and advice | Wednesdays 1pm – 3pm | Diversity House Staff | 07484536562 OR info@diversityhouse.org.uk |
Food Donation | We can provide food items to those in need. Please contact us. | Tuesdays – 5pm Saturdays – from 10am |
Diversity House Staff | 07484536562 OR info@diversityhouse.org.uk |
Visitation | We visit the most vulnerable in their homes, whilst following the safe distancing guidelines. | Tuesdays – 3pm | Diversity House Staff | 07484536562 OR info@diversityhouse.org.uk |
What We’ve Achieved
367 People supported
Emails sent to 341 people
30 People received 215 food boxes
Online Collaboration with 33 agencies
9 People attended Virtual Yoga
29 Online Networking Sessions with service users
1 Workshop on Cyber Security to protect Users Online
42 Meetings held
25 People gave their time
72 Door-to Door Visitations following social distancing rules
198 People attended our 18 Webinars
6 E-Learning Resources Developed Online
Installed Live Chat on our Website
Innovative Working – Subscribed to Zoom & Skype
35 Outreach made
142 Received virtual mentoring & support
17 Drug Prescriptions picked-up
Participated in 6 Local & Global Campaigns
13 Counselling Sessions
9 Sessions of Online Reading & Conversation Club Held
6 Funding Application made, 2 secured
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