Equality, Diversity & Inclusion Course
Our Equality, Diversity & Inclusion Course in Kent is great for both public, private and charity sector organisations based within the Kent area. Do your staff deal with an array of customers from varying backgrounds, cultures and abilities? The equality, diversity & Inclusion course will equip your staff with the necessary skills and knowledge to ensure they are delivering best practice to all your customers and service users.
Course Structure and Content
Promoting Diversity
Promoting diversity within the workplace means you have a diverse pool of ideas and innovations. Learn how to create an inviting environment for staff and service users.
Challenging Inequality
Understanding direct and indirect equality and how you can deal with situations in a professional manner to ensure peoples opinions and views are heard
Equality for Disabled Users
Understand the legal frame work around Disability and Equality Act 2010, how can provide practical and financial resources to support disabled people to access services and thrive in the workplace
Cultural Awareness & Religion
Understand what cultural awareness is, how and why do people believe or enforce stereotypes. Understand the legal ramifications to an organisation and individuals when discriminating against individuals or groups based on their cultural or religious beliefs.
Sexual Orientation
How individuals within organisations can harbour stereotypical views in relation to sexual orientation, how this can affect morale and engagement of members of LGBTQ communities feeling supported and treated fairly within the workplace. Learning where these stereotypes come from along with understanding how to overcome them and foster an inclusive environment
Age Discrimination
Age is a characteristic which is often used to define and individual, learn how to debunk stereotypical views around age. Understand how the Equality act defines age discrimination, understand indirect and direct discrimination.
New Migrant Communities
Course Testimonial
Jane Reynolds
Expert Patients Programme Co-ordinator, Kent Community Health NHS Foundation Trust
The training was very clear. Critical concepts of equality, diversity, inclusion, and intersectionality were covered thoroughly, though as the concepts are huge, learning and awareness for me is an ongoing process. Training delivery methods were effective. I found the training activities and exercises very engaging, perhaps slightly more time could be allowed for some of the pairing and sharing components. The training materials were very helpful, in particular some of the activities included in the pack, which gave me food for thought. I now feel very confident that I am able to include the concepts of equality, diversity, inclusion, and intersectionality in my role.
I plan to include what I have learned in my role by ensuring that I actively listen to individuals, ensuring they can fully take part in the service (Expert Patients Programme). I am very likely to recommend this training to colleagues. Trainers’ knowledge and expertise: Excellent – Christine is a compelling trainer. I am grateful to her for sharing her experiences to enhance the training; this has had a profound effect on my learning. Thank you, Christine. The trainer was very effective in facilitating discussions and addressing questions.
Overall experience – very satisfied. Most valuable aspects of training – I found the discussions most valuable, particularly when some of the ideas were challenged from the viewpoint of a client. What could be improved – Whilst I understand this was an overview, I think it would be useful to be slightly longer, say 10 – 2, the session I attended ran over, and the informal discussion after some attendees had left was interesting.
Additional comments: Thank you for the opportunity to attend this training. I find Christine an inspiring trainer (and person); her lived experience brings a lot to the training. I have learned a lot in the two trainings (this one and cultural proficiency training). Both trainings have enabled me to reflect on my own life experience and how I can use that awareness along with new learning from these sessions to improve my interactions with all people – both in my work and in my personal life. Thank you again for these excellent sessions.
Enquiry Form
If you are interested in our Equality, Diversity & Inclusion Course in Kent and would like to find out more information or book your course then please use any of the following contact methods and we’ll be glad to assist.
Contact Information
Head Office
01795 420455
Diversity House,
ISP House,
Church Street,
Sittingbourne,
Kent,
ME10 3EG